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Technical Customer Service Germany

ExecutiveSurf Germany

Jobs Automotive

Our client has rapidly become an international market leader in the remanufacture of automotive parts, spanning 3 continents and 10 countries worldwide.  However, whilst they continue to expand globally their goals remain the same delivering impeccable customer service. They are focused in a gritty and realistic mission of being the fastest automotive reman shop in the world. 

>> MISSION <<
You will be the customer’s first point of contact and will be responsible for providing outstanding service and support to our customers. You will be adept at dealing with and resolving issues in a competent and time effective manner and have experience identifying customer needs and communicating the benefits of our service to them. This position will work in a fast paced, dynamic environment that demands high quality attention to detail and consistency.

>> THE IDEAL CANDIDATE <<

  • Demonstrate outstanding customer service skills to our customers with an excellent command of verbal and written German
  • Be a self-motivated individual who handles customers in a positive way that inspires customer loyalty. We have recently introduced NPS and are looking for individuals who rise to the challenge and continually receive top scores.
  • Be productivity and target focused, having successful achieved service and sales targets
  • Flexible, adaptable and comfortable in a dynamic and fast paced environment.
  • Have excellent organisational, planning and time management skills

>> REQUIREMENTS <<

  • At leats 2 years of experience in Customer Service
  • Fluent German and English
  • Driver’s Licence

Please submit your application via the following email address: careers@executivesurf.com quoting the job title in the subject.

ID #20205 Location Germany Industry Automotive Type Full time Role Technical Customer Service Germany Career Level Specialist Presence Office based

Required Skills

Here’s an overview of qualifications you need for this job.

Managerial
International Background
Sales
1 Languages
(Native)
Understanding
Speaking
Writing

Salary & Benefits

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Full time /Year
Benefits

Company Information

A Brief Overview of the Company which posted this job offer

ExecutiveSurf

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